With huge sales of QCY earbuds, more and more customer contact us for where QCY APP IOS Download or how QCY APP Android Download as they do not know how the download QCY APP English version and don’t know how to pass QCY APP Registration, so we decide to post an article to tell our customer to process QCY Earbuds APP Download!
Is there a QCY app?
Yes, QCY Official Launched QCY APP Android APPLE IOS
QCY T13 Reset QCY T13 Pairing Touch Control Charging User Manual Guide Warranty
QCY-T13 True Wireless Earbuds For better using experience, please scan to download QCY before start-up
Overview Choose Eartips Please try middle eartips first as they fit most people LED / Touch panel / Pogo Pins Charging case / Type-C cable / Eartips Above pictures are for reference only and practical items may vary
Open Charging Case and pick up two QCY T13 earbuds to power them on.
On phone, open Bluetooth search for QCY-T13 and tap to connect Power on earbuds
If pair success, QCY T13 Pairing complete!
They will auto reconnect to the last phone in connectivity records, If any One Press to Turn Connectable Earbuds have been connected to phone
Push earbuds into case, open case and keep pressing button on case for 3s or until LED blinks green 3 times. Pick up earbuds again to turn them connectable.
QCY T13 Touch Control
LED / Touch panel / Button on Case
Power-on: keep touching the panel for 1.5s
Power-off: push earbuds back in case
Answer/end call: double touch the panel
Ignore call: keep touching the panel for 1.5s
Skip track backward: keep touching left panel for 1.5s
Skip track forward: keep touching right panel for 1.5s
Voice assistant: triple touch left panel
Playback/pause: double touch the panel
LOW-latency mode: triple touch right panel
QCY T13 LEDs on earbuds
LED will turn solid red when earbuds are charging and turn
blue for 1 minute once they are topped up
QCY T13 LED on Case
LED Will turn solid red when case is charging and turn solid
green once it is topped up.
QCY T13 LED indicator
LED for Battery Level(Press the Button)
Battery level>90%: green
Battery level between 90% and 50%: blue
Battery level<50%: red
QCY T13 Tips
Before using the earbuds, please read the manual carefully and keep it for future references
The earbuds need to be fully charged prior to first-time use.
If the earbuds are left unused for over two weeks please recharge
Please use the chargers made by qualified manufacturer
If the earbuds cannot be found by your phone, please check Whether they are in pairing mode; if left unconnected for a Long while, the earbuds will exit pairing mode, please re-enter the mode; if a procedure error of your phone occurs, reboot it; if a procedure error of the earbuds occurs, reboot or reset it
QCY T13 Caveats
Never disassemble or modify your earbuds for any reasons to avoid any damages and danger.
Do not store the earbuds in extreme temperatures(under 0° C or over45°C)
Avoid using the indicator close to the eyes of children or animals
Do not use the earbuds during a thunderstorm to avoid dysfunction and increasing risk of electric shock
Do not use harsh chemicals or strong detergents to clean the earbuds Note: please do not use earbuds for a long time as may damage your hearin
QCY T13 Warranty
12 months after you purchase this item (or you may inquire
your local shopper for more details
Free Service Supposing any defects caused by quality issues occur withi the warranty period please take this warranty card and purchase receipts to your distributor for free exchange servIce Model number Date of Purchasing User’s Name User’s phone User’s Address Shop’s Name Shop’s Address Comments Free exchange service will not be accessed under following circumstances
Damages caused unauthorized disassembly
Defects or physical damages caused by leaking or dropping off.
Damages by act of God. Supposing your item is within any damages or defects except the above circumstances, please return to us or your distributor for free repairing.
QCY T13 FCC Statement
This equipment has been tested and found to comply with the imits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help This device complies with part 15 of the FCC Rules. Operation is subject to the following two condition (1)This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
QCY T13 Hazardous substances
and their contents in the item Hazardous substances Name Pb Hg Cd PBB PBDE DIBP DEHP DBP BBP This form is made by SJ/T 11364 regulation O: means that hazardous substance content in the homogeneous materials of this part is within the limits of (EU)2015/863 regulation X: means that hazardous substance content in, at least, one certain homogeneous material of this part is beyond the limits of (EU)2015/863 regulation, but there is no mature alternative in the industry at present, it still conforms to the EU ROHS Directive in the scope of exemption. Notes: Please arrange using time properly as your hearing may be damaged by using the device for a long time Manufacturer: Dongguan Hele Electronics Co. Ltd Address: Daojiao Town, Dongguan City, Guangdong, China RoHS Made In China